Legal
Privacy Policy
Last updated: January 1, 2024
ADV Heating and Cooling is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, contact us for services, or engage with our business.
Information We Collect
We collect contact details (name, phone, email), service request specifics, payment information, and device data (IP address, browser type) when you submit a form or request a quote. This data is used solely to provide HVAC services and communicate about your project.
How We Use Your Information
We use collected data to schedule appointments, provide estimates, complete service work, and follow up on customer satisfaction. We may also send service reminders and seasonal maintenance alerts with your consent. Data is never shared with third parties for marketing without explicit permission.
Data Security Measures
All data is stored on encrypted servers with access restricted to authorized personnel. We employ firewalls, regular security audits, and industry-standard encryption protocols to prevent unauthorized access or data breaches.
Cookies and Tracking Technologies
We use cookies to analyze site usage and improve user experience. These are not used to collect personally identifiable information. You can disable cookies through your browser settings, though some site features may be limited.
Your Rights Under Privacy Laws
You have the right to access, correct, or delete your personal data. You may also request data portability or withdraw consent at any time. Contact us via email to exercise these rights.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
Third-Party Services
We may use third-party vendors for payment processing, email delivery, and website hosting. These partners are contractually obligated to maintain data security and comply with applicable privacy regulations.
Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date. Continued use of our site constitutes acceptance of the revised policy.